When a security incident occurs, one of the first questions a medical practice needs to answer is: What happened?
Audit logs can help provide that answer. They create a record of activity on your computers, network, and software systems, including systems that contain or use electronic protected health information (ePHI).
by Cindy Sorenti, PMAC, President and CEO Pinnacle Practice Achievement, LLC
September 17, 2026
By justina
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Last week’s Pro Tip discussed communicating and documenting general non-compliance. Today let’s specifically discuss what should be happening when high-risk patients miss appointments.
“Does writing or managing a prescription with moderate-complexity medical decision-making (MDM) for an established patient in a podiatric office qualify for CPT code 99214? Furthermore, if this is correct, do CPT codes 99309 (nursing facility) and 99349 (home or residence visit) apply under the same MDM criteria, and why might those specific site-of-service codes be inapplicable depending on the setting or patient status?”
by Cindy Sorenti, PMAC, President and CEO Pinnacle Practice Achievement, LLC
September 15, 2026
By justina
0 Comments
In keeping with our Pro Tip theme from the last two weeks I thought it appropriate to dive further into the fact that not every doctor-patient relationship is going to work.
Repeated failure to follow medically necessary treatment, chronic no-shows, abusive or belligerent behavior toward the doctor or staff, or a complete breakdown in the doctor-patient relationship may eventually make continued care inappropriate.