Malpractice

As artificial intelligence tools become more embedded in clinical and administrative workflows, a new legal question is emerging for healthcare organizations: Could AI chat histories be used as evidence in medical malpractice litigation? Recent federal court decisions suggest the answer is evolving—and uncertain. For providers, that uncertainty creates real exposure.

"The doctors in our practice request patients to text or email them photos of their various foot conditions and post-op P&As to their personal mobile phones. We know this is not HIPAA compliant. What is a better way to handle these situations?"